Returns & Refunds
Our goal is to make you, our customers, completely satisfied with any purchase our our products. Our standard refund and return policy lasts 30 days, for new and un-used products, or for products that show any indication of poor finish or manufacturing quality.
If for any reason you are unhappy with your purchase after using it, or after 30 days, please contact us. We will do our very best to make it right.
Exchanges
We will replace any item that is defective or damaged upon delivery.
Need help?
Contact us at help@heritagecoffeegear.com for questions related to refunds and returns.